5/28/2023 0 Comments Transporter audi![]() You can also fall foul of frustrating delays if you need a vital spare part for your car and it's out of stock. You’ll need to remain in close contact with the car dealership because the contract for the car is between you and the dealership. It will be in a better position to tell you the reason for the delay and whether this new date is likely to be honoured, and might be able to offer a goodwill gesture. After speaking to the dealer to get an updated delivery date, you need to speak to the car company’s customer services department. So, you’ve just found out that your car is going to be delayed. It’ll give you peace of mind over the coming weeks. Our last bit of advice is to follow up with the dealer a few days after the order should have been placed and ask for a copy of any paperwork to limit the chances of human error causing a longer lead time for your new car. The next thing to get agreement on in writing is that if the price of the car you’ve chosen goes up during the delay period, you won’t pay an extra penny for it. We’d suggest you find a dealer who will agree to your request. If the dealer won’t agree to that, it’s a sign that they don’t have faith in the delivery date. Get it in writing, too, because you don’t want to have the added disappointment of being out of pocket. When you’re trading in a car as part exchange, make sure you get the dealer to agree to the price they’ll pay regardless of the delivery date. Once you’ve been given a date, you need to find out what will happen if there is a delay. It’s likely to be an estimate, but it’s important to have it so you can negotiate your position. ![]() When you order your car, make sure you get a delivery date in writing. We don’t really like to think about what could go wrong when ordering a new car but covering all the bases at this point will help if things go wrong later on. How to avoid losing out if your new car is delayed And we’ve been told about dealers who have placed the order but with the wrong specification, so when the car finally arrives it isn’t what was wanted, pushing the buyer to the back of the queue for a replacement.įortunately, there are a few things you can do to improve the situation. We’ve heard from readers who have been told their cars are on the way, only to later discover that the dealer never placed the order. ![]()
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